Terms of Sale – SARITEKIN

GENERAL TERMS AND CONDITIONS OF SALE

These General Terms and Conditions govern the sale and purchase of products through our website saritekin.com.

Products purchased on saritekin.com are sold by:

SARITEKIN ENTERPRISES SASU

3 Rue des Chantiers

75005 Paris

France

VAT: FR51847796018

Email: shop@saritekin.com

SARITEKIN offers its products exclusively to end consumers. As such, we reserve the right not to fulfill any order placed for professional or business purposes.

These Terms and Conditions may be amended at any time. The revised terms shall take effect from the date of publication.

Each time an order is placed, the customer will be asked to confirm that they accept the Terms and Conditions in effect on that date.

ARTICLE 1 – PRICES & CURRENCY

Product prices are listed in euros (EUR). They include VAT applicable in France but exclude shipping fees and local taxes.

For deliveries outside the European Union, the price shown on the invoice will not include VAT or other applicable taxes. Orders shipped to countries outside the EU may be subject to customs duties, local taxes, import fees, and other government charges, which are not the responsibility of SARITEKIN. These additional costs, where applicable, are the sole responsibility of the customer. The customer is also responsible for submitting any required documentation and payments to the relevant authorities in the destination country.

SARITEKIN reserves the right to adjust its prices at any time. However, products will be invoiced based on the prices in effect at the time the order is placed, subject to availability.

ARTICLE 2 – AVAILABILITY

All product offerings are subject to stock availability.

Should an ordered product be unavailable, the customer will be informed. In such cases, the order may be cancelled. A full refund will be issued on the same day, and a discount code will be offered for a future purchase.

ARTICLE 3 – PAYMENT

Customers may use one of the following payment methods to complete their purchase:

Debit or credit card (Visa, Mastercard, American Express)
PayPal
Apple Pay

All payments on our website are encrypted and securely processed.

ARTICLE 4 – DELIVERY

Products will be shipped to the delivery address provided by the customer during checkout.

Shipping costs are calculated based on the selected delivery method and destination. These costs are clearly displayed in the order summary prior to payment.

Once the order is shipped, a tracking number will be sent by email. This allows the customer to follow their parcel from dispatch to delivery.

Upon delivery, the customer must inspect all goods and ensure that any damage or missing items are noted in writing on the delivery note provided by the carrier. Any claim must then be submitted by email to our customer service within 72 hours.

Please also refer to our detailed shipping policy.

ARTICLE 5 – REJECTED PARCELS

If the customer refuses delivery of the parcel for any reason, the round-trip shipping fees* and any customs duties related to the automatic return of the parcel will be charged to the customer. These amounts will be deducted from the refund due.

*Round-trip shipping fees correspond to the full cost we are charged by the carrier. These are always higher than the shipping costs charged to the customer.

ARTICLE 6 – RETURNS

Items must be returned in their original condition and packaging, unused. Customers have 14 days from the date of receipt to return items.

Please enclose a copy of the invoice and return the items to:

SARITEKIN ENTERPRISES SASU

3 Rue des Chantiers

75005 Paris

France

Return shipping, packaging, and any related costs are the responsibility of the customer.

Returned items that are used, damaged, or incomplete will not be accepted and will be sent back to the customer at their expense.

When returning an item from outside the European Union, please ensure the parcel is clearly marked as a return to avoid additional customs charges. Any import duties paid by SARITEKIN in connection with the return will be deducted from the refund.

Please also refer to our detailed Refund Policy.

ARTICLE 7 – INTELLECTUAL PROPERTY

The contents of our website are protected and reserved worldwide.

Use of this website and its content is permitted for private, personal purposes only. Any other use without prior written consent constitutes an infringement of our rights and may lead to legal action under intellectual property laws and regulations.

ARTICLE 8 – LIABILITY

All products offered for sale comply with current French laws and regulations.

It is the responsibility of customers residing outside France to ensure that the import or use of the products complies with local laws in their country.

ARTICLE 9 – PERSONAL DATA

All personal data is processed solely for the purpose of fulfilling and managing orders. Under no circumstances will this information be used for any other purpose.

Personal data is stored securely to ensure order processing and follow-up.
Customers may contact us regarding any concerns related to their personal data.

ARTICLE 10 – GOVERNING LAW / DISPUTES

These Terms and Conditions are governed by and construed under French law.
Any disputes shall be submitted to the exclusive jurisdiction of the Paris Court.

CONTACT

If you have any questions about these Terms and Conditions, please contact us at: shop@saritekin.com.